Our Billing Process
At ExpertInvo LLC, our billing process is designed to accommodate the diverse nature of the projects we undertake, ensuring clarity and flexibility for our clients.
Initial Consultation
Free or Paid: Depending on the project's complexity, the initial consultation to discuss project requirements and scope can be free or paid. This will be clarified when you schedule your consultation.
Online Scheduling: Schedule your initial consultation by emailing us at contact@expertinvo.com.
Project Estimation and Quotation
Estimate Provision: After the initial consultation, we will provide an estimated number of hours required for your project, alongside our hourly rate. This estimate serves as a guideline, acknowledging the dynamic nature of project work.
Estimate Flexibility: It's important to note that this estimate may adjust based on the project's evolution.
Retainer (Down payment) Request
Initiating Work: Work on the project begins once a retainer (down payment) is received. This retainer covers the initial phase of work.
Commitment to Project: The retainer reflects a commitment to your project from both sides, ensuring resource allocation for its commencement.
Monthly Billing
Billing Cycle: Following the exhaustion of the retainer, additional work is billed on a monthly basis. This includes any extra hours beyond the initial estimate, accommodating the project's ongoing needs.
Invoice Details: Invoices issued will detail the work completed and the hours billed, providing transparency and clarity on the billing for the period.
Handling Changes in Scope
Scope Adjustments: Any changes or additions to the project scope will be communicated and billed additionally, at the agreed hourly rate.
Communication: We ensure ongoing communication about any adjustments, ensuring you are always informed about the state of your project and associated costs.
Final Billing
Project Completion: Upon completion, a final invoice will be issued for any remaining balance, marking the end of the project billing cycle.
Feedback and Follow-Up: Client feedback is highly valued, and we welcome discussions about the project outcome and potential future collaborations.